That’s great. Thank you. My chocolate turned out super! Have a great day!
Peter Channells
Good morning Kumar and Yamuna
The spare parts were just delivered. Thank you again for your excellent service and for your generosity. That was not necessary but it is greatly appreciated. If there is ever anything we can do in return please let me know.
I wish you all the very best
Aloha Kumar
Thank you so much Kumar!
I have received the switch, installed it on the machine and everything is back in working order. I really do appreciate your stellar customer service and promptness in resolving any issues. Thank you very very much for your help in keeping this great machine running smoothly!
In gratitude
Weston Yap
Aloha Kumar,
The new Spectra Melanger is grinding and mixing very well now. Thank you for the additional parts and guidance.
Tom and I appreciate the extra work and experience you provided.
If we can help guide other chocolatiers in the area with your melangers please let me know. Sincerely, Weston Yap
Cheers
Thanks for the quick response. I just ordered the parts. I’m so glad the Spectra 11 was built to be repaired, it’s nice to see a quality product for a change. These days it seems like everything was built to be disposable.
Nicholas
Thank you!! So far, I’ve had a wonderful experience with your Spectra, and I would recommend it to anyone.
E G. Dittrich
Thank you again for your clarifications and your prompt attention. We are happy with your service.
Alexandre Bourdeaux
“The Spectra 11 melanger is a very interesting machine to conch chocolate. Even if the capacity is minor (max 3kg), the Spectra gives a great result of counching. It’s really simple to use because there is only one button to press. I believe this is a perfect tool to promote chocolate on a pastry/ chocolate shop to make understand the production of chocolate to customers.
C Burke
Thank you so much for your help and professional customer service.
Sebastian
Hello, I have bought in the past a Spectra 11 works great, I won an award from the International Chocolate Awards making chocolate in a small spectra 11